Job title:

Operations Manager (Planned and Cyclical Maintenance)

Company:

Reference:

OE324

Salary:

£50,000

Description:

Job Description
•    To be responsible for the delivery of the planned and cyclical maintenance programmes for all the clients Properties.

Responsibilities
•    To ensure the effective management of contractors and achievement of key performance and quality indicators.
•    To seek and respond to customer feedback and input to the development, planning and delivery of services to respond  to customers’ needs and expectations.
•    To lead, motivate and develop members of the planned and cyclical maintenance team to achieve the association’s values and all performance expectations.
•    To plan the teams workload, including settling, monitoring and reviewing targets.
•    To be responsible for the procurement strategy for Property Services, to monitor compliance and obtain value for money.
•    To develop, monitor and take action where necessary, all capital and revenue budgets relating to planned and cyclical maintenance.
•    To develop and implement delivery plans and operational procedures.
•    To report to the Senior and Executive Management teams on service delivery, staffing and financial matters as necessary.
•    To be an effective member of the Property Services management team
•    To liaise with, and develop excellent working relationships with, internal and external stakeholders and partners as required.
•    To ensure compliance with service level agreements between the planned and cyclical maintenance team and other parts of the association.
•    To ensure compliance with all Health and Safety responsibilities in respect of properties.

Location:

North West London

Closing date:

22 July 2009

To apply or for further information:

jobs@oceanedge.biz
or call 08444 121 792